Islam Channel Giving – Privacy Policy

Effective Date: 27 April 2020

About this policy

Thank you for choosing Islam Channel Giving, the trading name for The Dawah Project which is located at 428-432 Ley Street, Ilford, Essex, IG2 7BS (registered charity number: 1133424).

We take the protection of your privacy seriously. Our Privacy Policy explains what personal information we collect about you, how we use it and the steps that we take to ensure that it is kept secure. It also describes your rights, including a right to object to some of the processing which The Dawah Project carries out as the owner of the Islam Channel Giving website and app. More information about your rights, and how to exercise them, is set out in the “Your rights” section below.

In addition to information that you provide to us (e.g. when registering an account or contacting us), we also collect information about your visits to our website and use of our services through the use of cookies (“your personal information“).

For more details about cookies and how you may control them, please see our Cookie Notice below.

Who we are

In this Privacy Policy, “we“, “us” and “our” means The Dawah Project, which is the legal owner of the Islam Channel Giving website and app. You should read this Privacy Policy in conjunction with the Terms and Conditions and Cookie Notice which also apply to our website at www.islamchannelgiving.com before using our website/app.

Data Controller

Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information is, or is to be, processed. For the purpose of this Privacy Policy, we are the Data Controller of your personal data.

Data Processors (or Service Providers)

Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.

We may use the services of various service providers in order to process your data more effectively.

The information we collect

By visiting our website and/or using any of our services, you agree to your personal information being collected and used/disclosed in the manner as set out in this Privacy Policy. The data we collect allow us to process your charity donation.

While using our Service we may ask for and collect certain information provided by you. Some of the types of personal information collected are listed below:

• Name, title, user name, password, postal address, email address, country, credentials
• Phone number, device data
• Time, date, duration, pages viewed
• The resources that you access or online services that you use
• IP address, operating system, browser type

If you register for a service using a social media or Google account, we may also receive and retain personal data from your social media account.

Payments

Our service will include paid services (to take donations), for this we will use a third-party service for payment processing.

Your payment card details will not be stored on our networks. The payment information will be provided directly to our third-party payment processors whose use of your personal information will be governed by their own privacy policy.

Donors' and users' data (Phone Number, Email, etc.) is provided by Stripe, which is linked to charity's accounts. This data is protected and not shared with anyone or any entity except the charities themselves.

We work with Stripe and their privacy policy can be found here: https://stripe.com/privacy

Why do we need the information

It is necessary for us to process your data in order to process your charity donation. This may also make it necessary for us to share some or all of this data with the relevant charity partners and other third-party services as described above. By visiting our website and/or using any of our services, you agree to your personal information being collected and used/disclosed in the manner as set out in this Privacy Policy.

There are several reasons why we collect your data, including:

• To deliver, preserve, upgrade and maintain our service to you
• To inform you about amendments to our service
• To allow you to participate in interactive features of our service
• To provide a great customer support service
• To administer donations, including Gift Aid where applicable
• To gather and examine information to improve our service
• To detect, prevent and address technical issues
• To allow charities to process your donation and contact you for more details
• To help us prevent fraud
• For legal reasons including compliance with GDPR

Storing your data

We will take all steps reasonably necessary to ensure that your personal information is treated securely and in accordance with our Privacy Policy.

How we keep your personal information secure

We take privacy issues very seriously and understand that keeping your personal information secure is very important. Our system is hosted by service providers whom we consider to have good reputations for security.

Your rights

You have various rights with respect to our use of your personal information, including:

• Access: Request a copy of the personal information that we hold about you.
• Accuracy: Ask us to correct any incorrect data.
• Objecting: Object to the processing of your personal information in certain circumstances.
• Erasing and Restricting: Ask us to erase or restrict your personal information.

If you have any questions or complaints, please contact us via:

Email: hello@islamchannelgiving.com

Phone: 020 7374 4511

Post: Islam Channel Giving, Media House, 428-432 Ley Street, Ilford, IG2 7BS